Gaming is for enjoyment — and with that belief at its core, Ubajee makes all responsible gaming tools and support available to members completely free. Set your own limits and enjoy the experience on your own terms.
On Ubajee Responsible Gaming No rulebook, no burden — that's our core philosophy. Gaming is entertainment. It's most enjoyable when you're playing in good spirits, staying within budget, and still making time for the people you love.
Problems arise when gaming gets out of hand — spending beyond your budget, losing track of time, or placing more bets to chase losses. To help prevent this, Ubajee provides all members with free self-control tools.
We know it takes a certain courage to say this — a gaming platform telling you to play less and stick to your limits. But that is Ubajee's genuine commitment. Long-term, happy members are our most valuable asset.
All responsible gaming tools are available in your account settings. You can set or adjust your limits at any time.
The limits shown are for illustration only. Set them based on your own situation — whatever feels comfortable for you is the right choice.
Our commitment isn't just words — it shows in every tool and policy we put in place
Deposit limits, betting loss limits, session timers — you set all of them yourself. Ubajee simply provides the tools; the decisions are yours. Changes take effect with a single click in your account settings.
Age is verified twice — once at registration and again during the KYC process. If an underage account is identified, it is immediately closed and all transactions are cancelled.
If you need a break, you can self-exclude for anywhere from 7 days to permanently. During the exclusion period, you will receive no marketing messages and login will be fully blocked.
If you have any questions or concerns about responsible gaming, our support team is available 24/7, seven days a week — with an average response time of under 3 minutes.
Compliance with responsible gaming standards is a mandatory condition of holding an international gaming licence. Ubajee follows these rules not merely for compliance, but out of genuine conviction.
Our automated system detects potentially problematic gaming patterns. Where necessary, the support team will proactively reach out to offer assistance.
Every tool is free and available at any time from your account settings
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach that limit, no further deposits can be made until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Effective ImmediatelyOnce you reach a set loss amount within a period, gaming is automatically paused for the rest of that period. This helps break the cycle of chasing losses with more bets. You can set it on a daily, weekly, or monthly basis.
Effective ImmediatelyGet reminders or mandatory breaks after a set amount of play time. Losing track of time during gaming is a common issue — this tool keeps it in check. You can set any interval from 30 minutes upward.
Set a Custom Time LimitNeed a break? Set a cooling-off period of 24 hours to 30 days. During this time, you won't be able to log in or place bets. Your account will be reactivated automatically once the period ends.
Instantly ActiveUse this tool if you want to take an extended break or stop playing altogether. You can choose 7 days, 1 month, 6 months, 1 year, or permanently. During this period, marketing is paused, login is blocked, and there is no way to reverse it before the period ends.
Maximum ProtectionView a summary of your deposits, wins, and losses during a gaming session. Sometimes seeing the numbers is all it takes to understand how much time and money has been spent. That transparency helps you make more informed decisions.
Always Visible on DashboardProblem gaming doesn't happen overnight — it builds gradually. Recognizing the early warning signs makes it easier to take action before things escalate.
If any of the following sounds familiar, it may be a sign to pause. That's not weakness — it's self-awareness.
Problematic gaming is a recognized mental health concern. Seeking help is completely normal — and the right thing to do. Don't hesitate to reach out to Ubajee Support.
Depositing beyond your set budget, or placing larger bets to recover losses — this "chasing losses" pattern is the most common warning sign to watch out for.
You planned to play for just 30 minutes, but hours slipped by without you realizing. Time you'd normally give to sleep, work, or family is quietly shrinking.
Feeling great when you win, restless when you lose, and returning to the game just to shake off that discomfort — that cycle is where the problem begins.
You're unable to be honest with family or friends about your gaming, or you're hiding how much time and money you're actually spending.
Spending money set aside for rent, your children's education, or other essential expenses on gaming is a serious warning sign.
You've decided to cut back or stop, but within a few days you find yourself back to the same patterns.
Set your own gaming limits in just a few simple steps
Log in to your Ubajee account and click the profile icon in the top-right corner.
Go to your Account Settings menu and look for the "Responsible Gaming" option.
Deposit limit, loss limit, session timer, cooling-off period, or self-exclusion — choose whatever works best for you.
Enter a limit that makes sense for you. Remember — this is for your own protection, so set something realistic.
Click the "Save" or "Confirm" button. Limit reductions take effect immediately. To increase a limit, you will need to wait out the cooling period.
If you're unsure about any settings or need help activating self-exclusion, just reach out via live chat. The support team is always ready to assist.
The questions below will help you reflect on your own gaming habits
Question 1: How much time did you spend gaming last month?
Online gaming is growing fast in Bangladesh, with millions of people enjoying betting or casino games every day. For most members, it's simply a source of entertainment — much like going to the cinema or watching a cricket match. Ubajee-to ensure responsible play, we want every member to stay informed and in control.
Responsible gaming doesn't mean enjoying yourself less. It means staying in control of your own decisions — setting a budget and sticking to it, keeping your emotions in check when you lose, and staying level-headed when you win. That balance is what keeps the fun going long-term.
The simplest way to budget for gaming is to set aside a fixed portion of your monthly income as an "entertainment budget" at the start of each month. Cinema, dining out, gaming — it all comes from that same pot. Decide in advance that no gaming spend will go beyond this budget.
A lot of people tell themselves, "I'll go over just this once and cut back next time." That kind of thinking is dangerous. Once you break your budget, it gets easier to break it again. That's exactly where Ubajee's Deposit Limit tool helps — it turns your intention into a hard, technology-enforced limit.
The same logic applies to time. Decide how long you'll play before you start. Set an alarm on your phone or watch — or use Ubajee's session timer, which automatically reminds you when your time is up.
Late-night gaming is something to avoid in particular. When you're tired, your judgment suffers — you make more emotional bets and wake up the next morning with regret. A little awareness is all it takes to break that cycle.
When gaming becomes a problem, family and friends are usually the first to notice. If someone close to you raises concerns about your gaming, try not to take it as criticism — see it as an expression of care. Have an open, honest conversation with them.
If you're worried about someone close to you and their gaming habits, talk to them directly. Offer your support rather than placing blame, and let them know about the responsible gaming tools available on Ubajee.
Ubajee believes that a happy, healthy member is our greatest long-term asset. Encouraging any member to play beyond their means goes against our own interests — because that member will eventually leave and never come back.
Responsible gaming isn't just a page on our site — it's reflected in every decision we make. Why do we require a cooling period before raising limits? Because taking 24 hours to reconsider is better than acting on impulse. Why do we pause marketing during self-exclusion? Because trying to bring back someone who has chosen to take a break simply isn't right.
If you ever feel like gaming is getting out of hand, contact Ubajee Support via live chat. We'll help without any judgment — assisting you with the right tools, and guiding you in setting limits. Because your wellbeing is our genuine priority.
Playing within a set budget and a set time. A win is great; a loss is fine. That's what healthy gaming looks like.
Sometimes budgets get stretched or losses leave you on edge. Now is the right time to set your limits.
If gaming is starting to affect other areas of your life, reach out to Support now — you're not alone.
We commit to this: member wellbeing will always come before business interests.
Contact Support